Your phone gets answered, day or night
An agent that answers every call, takes bookings into your calendar, captures messages, and hands to a person the moment anything is unusual.
What is happening now
You are on a job, with a customer, or asleep. The phone rings and nobody picks up. Most people who reach a voicemail never leave one, they call the next name on the list.
What changes
Every call answered whatever the hour. Bookings straight into your calendar with a text confirmation, and a person brought in the moment something needs one.
What it takes off you
The actual jobs.
Answering the phone
Nights, weekends, and while you are already on another call.
Answering routine questions
Hours, location, what you do and do not do. From your own record, never invented.
Taking bookings
Into the calendar you already use, with a text confirmation.
Capturing messages
Name, number, and what they actually wanted, written down properly.
Chasing no-shows
Reminders before, and a follow-up when somebody does not turn up.
Who it suits
Businesses where the person answering the phone is also the person doing the work. Trades, cleaning companies, clinics, restaurants, single-site services.
When you are ready
You are missing calls you know about. If your phone rings under five times a week this will not pay for itself yet, and we will say so.
Setting it up
About a day, once your questions and answers are written down.
You connect
- A phone number
- A calendar
- An assistant account
You hold the accounts and usage bills to you at cost, not marked up through us. If you would rather not, we set them up for you.
Added to an engagement
$1,200
setup, then $450 / mo
On its own
$2,500
setup, then $450 / mo
Why the difference
Teaching the system your business is the expensive part and it happens once. If we already built your site, that work is done and the second department is cheaper. From the third department onward, 15% off the monthly.
Included
What you get.
- Answers every call, including out of hours
- Says plainly that it is automated and offers a person at any time
- Books into your existing calendar
- Texts a confirmation the moment something is booked
- Hands to a human on request or on anything sensitive
- Full transcript and outcome on every call
Questions
What people ask.
Will it pretend to be a person?
No. Every call opens by saying it is an automated assistant, naming your business, and offering a person at any time. That is a legal requirement and we would do it anyway. Where calls are recorded the opening says so too.
Can it quote a price?
No, deliberately. It captures the job as an estimate request and tells the caller a person will confirm. An agent that commits you to a price you did not agree is a liability, not a feature.
What if it does not know something?
It says so and offers a person. "I don't want to give you the wrong answer, let me put you through" is designed behaviour, not a failure.
What about a clinic, where calls are sensitive?
Recording is switched off entirely for clinic work. The agent treats every clinical, symptom or medication question as a hard stop, does not repeat or write down anything medical a caller volunteers, and we keep only structured outcomes: booked, estimate asked for, transferred, reason for call. Categories rather than content. That is how the reporting still works without the health information ever being held.
Worth a thirty minute call?
We will tell you whether this is the right thing to fix first. Often it is not.